Contact Us
Questions about products, testing or your order?
High Coast Health Shop is the commercial destination for health testing, Nordic bioactives and targeted support products within the High Coast Health Intelligence ecosystem.
Use this page if you have questions about products, health testing panels, orders, shipping, returns, product science or professional collaboration.
How can we help?

Product Questions
Contact us if you have questions about:
- Nordic bioactive products
- supplements and topical products
- product use and positioning
- ingredient logic
- product availability
- future product lines
Health Testing Questions
Contact us if you want to know more about:
- biomarker panels
- comprehensive testing
- women-specific testing
- men-specific testing
- follow-up testing
- how testing may connect to targeted support
Please avoid submitting sensitive medical information through the general contact form unless specifically requested.
Orders, Shipping & Returns
For customer support, contact us regarding:
- orders
- delivery
- damaged or incorrect products
- returns
- refunds
- uncollected packages
- payment or checkout questions
Please include your order number if your question concerns an existing order.
Product Science
For questions about the scientific reasoning behind the shop, contact us regarding:
- ingredient logic
- biomarker logic
- product-to-panel logic
- quality and standardization
- responsible claims
- references and evidence
Professional Inquiries
We are open to relevant professional inquiries related to:
- diagnostics and laboratory services
- health testing logistics
- product development
- Nordic bioactives
- manufacturing and quality
- clinical or scientific collaboration
- ecosystem development
Before you contact us
For common customer questions, these pages may help:
Shipping & Returns
Information about delivery, returns, refunds and damaged products.
Terms & Conditions
Purchase terms, product use, testing services and customer responsibilities.
Privacy Policy
How we handle personal data submitted through the website.
Important Notice
High Coast Health Shop does not provide emergency care through this website.
If you have urgent symptoms, severe reactions or need medical advice, contact a licensed healthcare provider or emergency service.
Company
High Coast Health Shop is operated under:
Innova Horizon AB
Sweden
High Coast Health Shop is part of the wider High Coast Health Intelligence ecosystem.


